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What Are OLAs? Guide to Operational Level Agreements

Operational level agreements (OLAs) are contracts that define the expected services, metrics, and responsibilities between internal teams and departments within an organization. Well-crafted OLAs help align disparate business units and provide the framework for meeting external service level agreements (SLAs).…

Starting a Charity: The Complete Guide

Looking to start your own charity and do good? Launching a nonprofit organization to advance a cause is a noble pursuit but requires careful planning and preparation. Follow this step-by-step guide to learn how to start a charity correctly from…