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Average order value is calculated by taking the total revenue over a given period and dividing it by the total number of orders in that same period.
Average order value (AOV) is a metric that measures the average spend per order in your ecommerce store. Calculating AOV allows you to understand customer purchasing patterns and how much revenue you’re generating per transaction. This insight helps guide marketing and pricing strategies to maximize customer lifetime value. Here’s how to calculate AOV and ways to use it to improve your business.
AOV = Total Revenue / Total Orders
For example, if your total revenue over the past month was $10,000 and you had 250 orders, your AOV would be:
AOV = $10,000 / 250 orders = $40
So the average order value is $40. This means that on average, each customer spends $40 each time they place an order.
Knowing your ecommerce store’s AOV is important for several reasons:
Analyzing AOV is simple but provides actionable data to optimize customer value. Monitor this metric regularly to inform your ecommerce strategy and grow your bottom line revenue per order.